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Former patient wants ‘change’ after hospital discharge in middle of night

 

February 7, 2017



In the last 11 years, the Oregon Health Authority has only received three complaints about Samaritan Lebanon Community Hospital that have reached the level of investigation.

“We had surveys dating from 2005, but none were complaint-related,” said Jonathan Modie, OHA Communications Officer, External Relations Division.

OHA tracks all complaints it receives, and forwards them to the Center for Medicare and Medicaid (CMS), Modie said. “Most do not proceed as far as an investigation; they may be regarding insurance or billing, which we do not regulate - those are referred to the appropr...



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