Natalie Grove
Advertising Writer
Les Schwab’s Tires stands for quality customer service.
Open since 1967, the Sweet Home Les Schwab’s Tire Center prides itself on service in tires and automotive work – with customer service their highest goal.
Les Schwab here in Sweet Home employs eleven members of our community, including store manager Oscar Ortiz.
Oscar said what sets them apart from other business is the basic core of Les Schwab business standards: “Les Schwab started in 1952 with principles and we keep those principles today – we run to meet you at your car.”
Les Schwab’s motto is, “Doing The Right thing Since 1952.”
Originally started in Prineville, Les Schwab Tires was founded on home-town values. Though they have expanded to over 400 locations with over 7,000 employees, customer satisfaction is still their goal today.
“We pride ourselves on service, on speed, but our greatest thing is the respect of the customer. We want to treat the customer with respect, with courtesy, and with honesty, ” Ortiz said.
Les Schwab of Sweet Home is mainly focused on quality tires for both your typical vehicle as well as semi truck tires.
They also work in a variety of other areas of car car, including: brakes, shocks, suspension, alignment, wheels, custom wheels, and front-end work.
All these serve the core of Les Schwab’s goal – the happiness and satisfaction of the customer.
Each tire purchased comes with their “Best Tire Value Promise,” which means includes a variety of services, which could cost you hundreds of dollars elsewhere, are included FREE with your tire warranty. Free flat tire repairs, rotations, rebalancing, air checks, and free brake & alignment checks are available at any of their hundreds of locations.
Free brake estimates are available to anyone at any time.
Their “Peace of Mind” tire protection policy means that if a tire is damaged beyond repair, they will replace it’s value. They guarantee their workmanship for the life of your tires.
Planning a trip? Pre-trip safety checks are free as part of the peace of mind guarantee. Visit http://www.lesschwab.com for tips about winter driving, how to put on your chains, and more. Also offered are links to road reports and national road closure information to help keep you safe on the road. Want to see the snow level on the pass? There are even links to webcams on various highways so you can see the road conditions for yourself.
“We want to give the customer all the fairness and honesty they expect from a business.” Ortiz said.
-Advertorial Story-